Life Cycle Support
M2sat provides a range of office and field support services to deploy and maintain satellite terminals as well as satellite gateways and keep the customers network on-line. We also monitor and guard the quality of service on our customers networks.
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Network Monitoring M2sat monitors not only our own gateways but where required also customer networks from its Network Operations Center in Bremen, which has a support staf that is experienced with satellite, video and IP issues. |
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Help Desk M2sat Help Desk provides as a single point of contact for maintenance requests, troubleshooting and customer reporting. |
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Booking Office M2sat provides an easy to reach single point of contact for bandwidth reservations both for our L-band as well as our Ku-band services. |
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Field Service M2sat provides installation, maintenance, repair and training services to it's customers to ensure the proper level of quality and operating skills at the remote end of satellite-based networks. |
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Engineering Services M2sat offers its clients the services of very experienced and highly skilled engineers. Services include IP and Satellite and Video network engineering, video contribution engineering and turnkey satellite systems engineering. |
